BUSINESS CONTINUITY 

SAMPLE JOB DESCRIPTIONS

								
Sample JOB DESCRIPTIONS for the Business Continuity Profession

Job Titles and Descriptions
1.	Business Recovery Project Manager
2.	Departmental Recovery Coordinator
3.	Manager, Business Resumption Planning
4.	Business Resumption Analyst
5.	Business Consultant
6.	Test Coordinator
7.	Data Center Recovery Coordinator
8.	Corporate Recovery Manager
9.	Director of Information Security/Contingency Planning
10.	Emergency/Contingency Planning Coordinator
11.	Emergency/Contingency Planning Business Unit Analyst
12.	Business Resumption Project Manager
13.	Business Resumption Technical Support Manager

Job Title:	Business Recovery Project Manager
Reports to:	___________________________________

Purpose:
Direct and coordinate all aspects of the company Business Recovery Program.  The Project Manager will assume initial responsibility for a special project to design, develop and document the Business Recovery Plan of each operating unit.  The Project Manager will also, through the activities of the Project Team, ensure that all essential information and resources are identified and adequately protected.  Upon completion of the development of the Business Recovery Program, the Project Manager will assume responsibility for personnel training, testing and the maintenance of the Business Recovery Program.

Qualifications:
The importance of the Business Recovery Program within the company requires that the Project manager be at an appropriate management level to ensure that the Business Recovery Program is developed and maintained to satisfy business needs.  Therefore, the Project Manager should be an individual at the Manager level or above.

The designee will be working with the direct charter of the President and Executive Management and must be an effective decision maker and problem solver.  The individual must have the appropriate characteristics to receive ad assume authority from the President to perform the assigned tasks.

The Business Recovery Program Project Manager should have the following skills and abilities:
1.	The Project Manager must be a people-oriented individual with excellent communication skills and the ability to perform well in both oral and written modes.
2.	The individual must be a good listener with the ability to adequately retain and evaluate the comments and suggestions of personnel.
3.	The individual must be a highly effective problem solver who is solution-oriented.
4.	The individual must be knowledgeable of the company’s mode of operation and the overall business goals and objectives of the company.

Duties and responsibilities:
1.	Assumes responsibilities for the organization of the Business Recovery Program development project for the company.  Included in these activities will be:
a.	Ensuring that all management recovery goals and objectives are being met by the Project.
b.	Assisting executive management in the selection of individual Departmental Recovery Coordinators who will do the actual planning for their respective business areas.
c.	Assisting the Project Team in establishing a project schedule and in the selection of operating division project leaders.

2.	Coordinate and monitor project activity during the Business Recovery Program development phase.
a.	Act as a coordinator for the Project Team to ensure that management’s goals are being met and that adequate support is provided to the Project Team.
b.	Keep up to date on Project Activity and provide required status reports to executive management.
c.	Be prepared to receive recommendations from the Business Recovery Project Team and select the options that meet the company’s needs.
d.	Be prepared to provide guidance and direction to the Project Team in any matters concerning the company policies and methods of operation.
e.	Ensure that the Business Recovery Program meets the regulatory requirements that apply to the company.

3.	Assume responsibility for the ongoing effectiveness of the Business recovery Program by:
a.	Establishing a Business Recovery Program maintenance approach which ensures that all aspects of the Business Recovery program are kept current.
b.	Establishing personnel training programs to ensure that each company employee is fully knowledgeable on how they will be expected to respond in a disaster situation.
c.	Establishing a Business Recovery Testing Program to ensure that the Program does not meet the specified objectives and that all personnel are prepared to respond.

4.	Assume managerial responsibility for all aspects of the Business Recovery Program during the development, implementation and on-going maintenance of the Program.

Job Title:  	Departmental Recovery Coordinator
Reports to:	_____________________________________

Purpose:
Assume responsibility, under the direction of the Business Recovery Project Manager, for the control and supervision of Business Recovery Planning activities for his/her operating unit.  The Departmental Recovery Coordinator will have primary responsibility for the collection of operating unit information that will be used in the formulation of recovery procedures and strategies.  The Departmental Recovery Coordinator will schedule and coordinate Project activities within their operating unit.

Qualifications:
The Departmental Recovery Coordinator should have a good knowledge of the operating unit that they represent.  They should be familiar with the operating unit personnel and the organizational structure.

Duties and responsibilities:
1.	The Departmental Recovery Coordinator, working with the Project Manager, will participate in project planning and scheduling activities for their operating unit.  This will involve:
a.	Identifying which key individuals in their operating unit will be involved in the Project.
	b.	Establishing interview and data collection sessions with each individual.
c.	Working with the Business Recovery Project Manager to identify what informational resources are essential for acceptable Business Recovery preparedness.

2.	Assume responsibility for the control of operating unit Business Recovery Program development activities.
	a.	Participate in Recovery Planning and interview technique training sessions.
b.	Conduct interviews with operating unit key personnel documenting required recovery procedures and strategies.
c.	Identify and collect all information required by the Business Recovery Program
d.	Review and approve all recovery procedures, checklists and forms developed during the project.
e.	Participate in operating unit training sessions to ensure that all personnel are fully qualified to respond during disaster situations.
f.	 	Provide periodic Project Status Reports to the Business Recovery Project 
Manager.

Job Title:	Manager, Business Resumption Planning
Reports to:	_________________________________________

Primary Function:
Directly and through subordinates, responsible for the evaluation, development and administration of Business Resumption Planning and leading to the establishment of a business recovery plan for the corporation.  Formulate, coordinate and maintain comprehensive recovery plans and procedures in order to assist corporate survival from major interruptions of data processing services.  Provides direction to internal staff and project team members.  Develops and implements, directly and through subordinates, a detailed plan to centralize the effort in assisting in the recovery effort of units in the event of a disaster.  Acts as a liaison to external units and companies involved in assigned projects.  Directly and through subordinates is responsible for developing periodic simulations and walkthroughs of disaster situations to assist in the validation of plans.

Specific Duties:
1.	Manages the business resumption plan development which requires the coordination of resources from all levels of management, areas of the company, consultants, vendors, and auditors.
2.	Responsible for the creation of a detailed business recovery project plan, including studies and statistical data to assess need for backup system and develops action plans to meet needs.
3.	Communicates information and consults with areas about disputed issues should they arise.
4.	Directly and through subordinates, develops and implements detailed operational plans for branch hub-sites, emergency operations center and backup recovery sites, develops and implements appropriate measures to identify risks associated with applications/business functions in the event of a contingency; responsible for the coordination of the testing process for all affected applications for the corporation.
5.	Annually define and prioritize all key business functions and systems/applications which are critical to achieve corporate business objectives.
6.	Directly and through subordinates, develop, publish and periodically review directives as they relate to successful implementation and maintenance of the business resumption planning model.
7.	Manages the contingency planning process so that all participants are constantly prepared to act efficiently and effectively in the event of a disaster situation; initiates an awareness of computer/business recovery issues, both in creating contingency plans and providing for their maintenance.
8.	Responsible for conducting a periodic presentation to senior management and user departments, outlining the corporate disaster recovery capabilities.
9.	Acts as the Director of the Emergency Operations Center activities in the event of a disaster or emergency.
10.	Continually coordinate and direct the analysis, formulation, approval, training, installation, testing, optimization and maintenance of recovery plans and procedures in order to assist corporate survival from major processing interruptions.
11.	Serves as chairperson for the Business Resumption Planning Point Person meetings.  This requires conducting regular meetings, coordinating the preparation of meeting agendas and minutes, coordinating committee activities and monitoring committee participation and membership.
12.	Directly and through subordinates, participates in design of business cases for use in presenting project recommendations and costing to various approval committees, present formal presentations of business cases as required to Steering and Management approval committees.
13.	Reports business resumption planning status to Steering Committee and Managing Committee yearly.
14.	Directly and through subordinates, develops periodic simulated disasters and walkthroughs to assist in the validation of the recovery plans and procedures.
15.	Plans, develops, establishes and controls assigned organization and budget functions.  Executes personnel policies regarding assigned staff, including hiring, raining, affirmative action, performance appraisal and salary administration.
16.	Attends internal/external meetings, seminars, conventions, etc., to expand professional expertise and maintain professional contacts which support assigned functions.
17.	Performs miscellaneous duties, as assigned.

Specifications:
Thorough knowledge of system design and analysis.  Thorough knowledge of business and operations.  Experience or ability in chairing meetings, conducting interviews, and good presentation skills. Excellent analytical skills.  Excellent management and project management skills.  Excellent oral and written communications skills.

Job Title:	Business Resumption Analyst
Reports to:	__________________________________

Primary Function:
Following established Business Resumption Planning development methodology, assists in the administering of a contingency/disaster program to ensure continuity of all affected business units and data processing operations should a system become unavailable because of a major interruption.  Collects and analyzes operations, cost/benefit, and hardware/software product data; presents options and makes recommendations to the user unit; serves as liaison between user unit and technical support resources; plans non-technical documentation for each phase of analysis, including a follow-up evaluation of final results.  Develop and implement corporate recovery strategies to meet business objectives, should a disaster occur.  Assess all changes in hardware, software, environmental and applications as to their impact on established contingency/disaster/recovery strategies.  May serve as project team leader, responsible for day-to-day administration of budget, manpower and other project resources; schedules, coordinates and controls all phases of study with particular responsibility for documentation and implementation.  Incumbents are assigned projects of highest complexity for user departments; they will normally serve as project team leader for one complex project or multiple small-scale projects, as assigned.

Specific Duties:
1.	As assigned, reviews business resumption service requests or project plans for assigned projects or tasks and meets with project leader or manager and business resumption representatives of user management to outline study plan for each project.
2.	Designs, coordinates the development and documents the critical units business resumption procedures, acting as a liaison/consultant to management relative to testing and implementation of the business resumption and disaster recovery process and programs.  Directs, reviews, coordinates approved project work plans; monitors various phases, activities and tasks of plans; provides technical guidance as required.  Develops and coordinates tracking procedures for all unit projects and tasks.
3.	Development of back-up site, business resumption test area requirements, including hardware/software, telecommunications and space; review and refine all critical unit equipment needs through all phases of the business resumption plan; maintain and procure internal unit equipment including hardware/software; coordinate installation and testing of purchased equipment; maintain status and upkeep of data processing back-up site library; tracking and leasing of equipment for the recovery hot-site; define and document the availability of all equipment for non-critical units at back-up site; plan space necessary for all new business functions.
4.	Maintain business resumption plan to ensure the continuity of services and insure that the technical and logistical environment is created to provide the ability for critical applications and business units to be able to recovery from an extended disruption in business and/or systems become unavailable; coordinate use of the recovery site for testing and development, certify on an annual basis the status of recovery capability and report same to upper management.
5.	Coordinator with Facilities, Security, Human Resources and other appropriate areas on all recovery issues.
6.	Develop and coordinate the training of DRP coordinators for all critical applications and business units; ensure the existence of an ongoing process to provide the training due to personnel turnover and/or additional applications and/or business units.
7.	Coordinate with appropriate units the relocation plans for the corporation; develop test scenarios; schedule and participate in execution of scenario disaster walkthroughs.  As assigned, coordinate the development of applications test plans with users and monitor tests.
8.	Monitor the procedure development of bank units for inclusion in the Business Resumption plan; develop strategy and coordinate the risk evaluation function for business units in determining the risk/loss exposure; assist in the business functions, recovery strategies and scripts.
9.	Develop in-house software package to maintain business recovery plans and structure new releases.  As assigned, in the event of a disaster, participate in the staffing of the Emergency Operations Center, to implement a comprehensive disaster response plan program and business resumption plan, documenting the functional responsibilities and tasks.
10.	Communicate disaster awareness throughout the company.  Emphasize goals and tasks as well as recovery strategies needed to meet business objectives during a disaster.
11.	Attends workshops and/or seminars for training and career development.
12.	Performs miscellaneous duties as required.

Specifications:
Requires continuous contact with all levels of management.  Ability to chair meetings and conduct interviews.  Excellent oral and written communication skills.  Excellent analytical, problem solving and project leadership skills.  Good knowledge of various methods, systems and cost/benefit analysis techniques.  Through knowledge of computer processing products and principles.  Good knowledge of operations.

Job Title:	Business Consultant
Reports to:	________________________________

Primary Function:
Following established Business Resumption Planning development methodology, responsible for day-to-day administration of business resumption projects to purchase, install or enhance systems for use by the corporation in the business recovery effort.  Consult, develop and if necessary, implement corporate recovery strategies to meet business objectives, should a disaster occur.  Recommends and, upon approval, controls project budget, directs and advises project team members which may include business user and personnel as well as lower level analysts.  Presents status reports and final recommendations to user management and to various system review committees for approval.  Schedule controls, and reports man-hours, resources, and supplies used; revises each phase of project development to insure accuracy and consistent application of study methodology.  Responsible for complete documentation of assigned projects from start to finish.  Incumbents are normally assigned Project Management responsibility for the implementation of large projects or multiple small projects.

Specific Duties:
1.	Acts as a primary liaison and advisor to user departments in the development and implementation of moderately complex, small or large scale business recovery projects, as assigned, assists user in presentation to various systems review and management approval committee.  Recommends budgets for assigned projects.
2.	Responsible for organizing business resumption project teams of analysts and users as necessary to formulate business strategy requirements.  Working with and through team members, sets up objectives and action plans to complete each project.  Evaluates and recommends to manager the course of study and timetable for each assigned project.
3.	Evaluates, negotiates and maintains contractual agreements with commercial disaster recovery, off-site storage, telecommunications and recovery planning software vendors in accordance with management’s established guidelines.
4.	Develops business cases for use in presenting recovery project recommendations to various levels of management for new business or new requirements.
5.	Monitors progress development of Business Resumption plans for all areas of the bank.
6.	Provides technical guidance to team analysts and assists them to insure timely completion of projects; supervises preparation of all project documentation prior to release to user or manager.
7.	Coordinates development of the business resumption total corporation plan documentation.
8.	Coordinate development and maintain information regarding predetermined “emergency operations centers/hut-sites” as well as initial notification and disaster notification escalation procedures.
9.	Coordinates with the implementation of internal network configurations of recovery sites.
10.	Markets software and training packages on business resumption to affiliates and external corporations.
11.	Ensures all current projects conform to requirements of all areas, i.e. policies, procedures, workflow, as assigned.
12.	Performs complex project research analysis when necessary.
13.	Communicates disaster awareness throughout the corporation.  Emphasizes goals and tasks as well as recovery strategies needed to meet business objectives during a disaster recovery situation.
14.	Acts as assistant to Director or the Emergency Operations Center during a disaster recovery situation.
15.	Performs miscellaneous duties are required and assigned.

Specifications:
Excellent analytical skills.  Thorough knowledge of both rationales and application of various methods, systems and cost/benefit analysis techniques.  Thorough knowledge of and experience in the development and implementation of detailed disaster recovery plans.  Demonstrated skill in effective interacting with various organizations relative to disaster recovery and its concept.  Excellent oral and written communication skills.  Good managerial skills.

Job Title: 	Test Coordinator
Reports to: 	___________________________________

Primary Function:
Following established project development methodology, responsible for day-to-day administration of projects to initiate, coordinate, and manage contingency planning projects for the development, implementation, testing and maintenance of a computer recovery/contingency plan in order to ensure the survival of the business, by providing for continued data processing operations, in the event of a disaster to our data processing installations.  Schedule, controls, and reports man-hours, resources and supplies used; reviews each phase of project development to insure accuracy and consistent application of study methodology.  Presents status reports and final recommendations to use management and to various system review committees for approval.  Coordinates system implementation.  Directs and advises project team members which may include user and personnel as well as lower levels analysts in accomplishing the task of testing the applications for a disaster contingency.  Responsible for complete documentation of assigned projects from start to finish.  Incumbents are normally assigned Project Management responsibility for the implementation of large projects or multiple small projects.

Specific Duties:
1.	Acts as primary liaison and advisor to major user departments relative to testing, in the development and implementation of moderately complex, small or large scale projects.  Responsible for organizing project teams of analysts, users and IS department personnel as necessary to carry out assigned projects.
2.	Coordinates the development of test plans, scripts, scenarios and documentation’s.  Responsible for the testing and optimization of contingency plans and procedures.  This involves conducting and coordinating tests and documenting results.  Following up test results by making recommendation to management and by taking appropriate actions to coordinate the revision or enhancement of plans to meet the prescribed test requirements.  Monitors all phases, activities and tasks of each user application projects.  Incumbent must also be prepared to evaluate the effectiveness of the system based on test results and report to management.  Coordinate the updating of recovery plans and associated documentation and manuals.
3.	Plan for the tests including the identification of test objectives and resource requirements.  Monitor the “functionality” testing of business resumption planning recovery, using documented plans.
4.	Coordinates and assist users in determining needs and level of computer support required to insure that critical activities of the corporation can take place in an emergency.  Analyze interfaces to other systems ad identify timing interdependencies.
5.	Administers all assigned projects to insure each is completed in a timely manner; prepares all monthly status reports and submits to manager; reviews status reports on all completed phases of projects, ensuring that research and documentation standards are met.  Responsible for reviewing allocated project budgets and informs manager of any variances and recommends solutions.
6.	Coordinate the use of the back-up recovery site for testing and development.
7.	Provides technical guidance to team analysts and assists them to insure timely completion of projects/supervises preparation of all project documentation prior to release to user or manager.
8.	Ensure that all current projects conform to requirements of all areas, i.e., policies, procedures, workflow, etc., as assigned.
9.	Develops and coordinates the implementation stage of assigned projects; directly and through team members conducts training seminars for middle/upper management; recommends changes in forms design, determines which units are needed to assistance in project implementation and coordinates their interactions.
10.	Performs complex project research analysis when necessary.
11.	Attends internal/external meetings, seminars, conventions, etc. to expand professional expertise and maintain professional contacts which support assigned functions.

Specifications:
Requires continuous contact with all levels of management.  Excellent analytical skills.  Thorough knowledge of both rationales and applications of various methods, systems, and cost/benefit analysis techniques.  Thorough knowledge of computer processing products and principles.  General project management skills.  Excellent oral and written communication skills.

Job Title: 	Data Center Recovery Coordinator
Reports to:	_______________________________________

Primary Function:
The position will design, test, implement, maintain, and monitor preparedness programs to ensure information systems recovery capability.  The initial objectives will be to develop an information systems disaster recovery plan for the data center mainframe and critical LANs with the recovery services vendor.  Initially, one-day critical applications will be supported.

Specific Duties:
Data Center Focus
1.	Coordinates the development of test plans, scripts, scenarios and documentation for each subsystem.
2.	Develops administrative and logistic recovery procedures for both mainframe and critical system applications and integrates them with the hot-site vendor of choice.
3.	Designs, sets objectives, and coordinates the use of the backup recovery hot-site for test activities.  Coordinates 1-3 disaster recovery tests annually.  Involves management, users, auditor, and information systems people in setting test objectives.
4.	Using recovery services vendor software coordinates the development of disaster recovery documentation including recovery scripts for each subsystem:  operations, network, application databases and a master script.  Sets up processes to maintain recovery scripts and procedures.
5.	Regular attendance at user group conferences, trade organizations, to keep abreast of what other companies are doing, obtain education, maintain contacts, and upgrade technical information.

End User Focus
1.	Manages the development of cross-organizational recovery plan.  Responsible for organizing project team of analysts, users, and MISS personnel as necessary to carry out project goals.
2.	Coordinates and assists users in determining needs and level of computer support required to ensure that critical activities of the corporation can take place in an emergency.
3.	Evaluated criticality of applications.  Prioritizes and works with end users to develop scripts for their recovery.  Analyzes interfaces to other systems and identifies timing interdependencies.
4.	Provides user awareness and education on contingency preparedness responsibilities.
5.	Coordinates the updating of end user recovery plans.  Sets up processes to maintain recovery scripts and procedures.
6.	Responsible for developing periodic simulations and walkthroughs of disaster situations to assist in the validation of plans.

Specifications:
College degree in Business Administration of Bachelor of Science in information/data processing or equivalent.  Five to ten years experience with data processing operations, technical support, documentation, scheduling, customer support, productions control, auditing or security administration.  Oral and written communications skills and the ability to work effectively with personnel at all organizational levels.  Ability to effectively function when required as a project manager.  Ability to give presentations, provide alternatives and recommendations.  Excellent analytical skills.
Job Title: 	Corporate Recovery Manager
Reports to: 	______________________________________

Primary Function:
To manage disaster recovery programs for corporation worldwide.  The position will design, test, implement, maintain, and monitor recovery preparedness programs to ensure information systems recovery capability.  Locally, the initial objectives will be to implement plans for LAN and telephone recovery.

Dimensions of Job:
Manage corporate-wide policy, procedures, and standards related to information protection and disaster planning.  Develop and implement plans and strategic direction for contingency planning.  Advise and assist unit management in implementing effective recovery programs.  Advise and report regularly on progress toward meeting policy.

Manage business recovery planning.  Ensure that coordinated plans are in place for all units.  Ensure that priorities are set and testing accomplished.  Coordinate recovery contracts.  Ensure availability of adequate alternative data processing capability for all sites.  Ensure that all critical business applications can be recovered in a timely manner.  Ensure that the business functions are prioritized for recovery.

Functions:
1.	Responsible for the implementation of worldwide information asset recovery program.  Builds a strong core and extended team and matrixed organization to design and implement worldwide asset recovery projects.  Creates an awareness of worldwide asset recovery throughout units.  Develops plans for short term and long term architecture and strategies to protect the company’s information at critical sites.
2.	Creates a vision for worldwide information asset recovery for business units.  Creates integration with the information systems organization and senior management for a consistent, workable, approach to business recovery.
3.	Integrates vision with senior managers and vice presidents to ensure the protection of information assets is covered by a consistent strategic approach.
4.	Manages the consulting, presenting, planning, and implementation of complex cross-organization or cross-functional recovery programs.
5.	Ensures recommendations to key decision makers regarding the risk and business issues of recovery planning measures.
6.	Leads the strategic recovery planning program.  Provides disaster recovery consultation to customers.
7.	Provides project coordination for large-scale, multi-program or system projects having cross-functional, technological organizational implications.

Specifications:
College degree in Business Administration or Bachelor of Science in information/data processing, or equivalent.  Fifteen years combined experience with data processing operating, technical support, documentation, scheduling, customer support, production control, auditing or security administration.  Two years experience as security manager.  Oral and written communications kills and the ability to work effectively with personnel at all organizational levels.  Ability to effectively function when required as a project manager.  Ability to give presentations, provide alternatives and recommendations.

Job Title:	Director of Information Security & Contingency 
		Planning
Reports to:	________________________________________________

Primary Purpose:
To set strategies for overall company business continuity planning activities, the candidate is accountable for ensuring that the company has viable, actionable, and effective business plans to carry out business operations under emergency conditions. Candidate manages the planning, emergency contingency activities, testing coordination, and documentation of all critical business units.  Candidate is responsible for managing the resources, the capital assets, and the representative network assigned to assist the critical business units in becoming prepared to continue critical business functions during an emergency.

Provides corporate oversight of Information Security policies, programs, and direction establishes and maintains information security awareness and training programs.

Principle Responsibilities:
1.	Designs planning structures for critical business areas to ensure that business operations can be continued under all circumstances.
2.	Creates and continually rethinks planning and testing processes to ensure that business continuity plans function as intended by the business units.
3.	Provides consulting and coordination assistance to the business units in their goal of formulating actionable and viable business plans.
4.	Identifies firm wide continuity vulnerabilities and coordinates across functional lines so that such points of failure may be addressed by the support group expeditiously and effectively.
5.	Motivates, educates, and guides the business community in understanding business continuity issues and assisting the business areas in building the capacity to address these issues effectively.
6.	Provides leadership in managing firm wide contingency planning activities: to include all facets of planning, testing, implementation, documentation, and actual event management.
7.	Provides direction, advice, and counsel on information security issues to company management and users of information assets reviews level of compliance and provides general support of information security policies and direction.
8.	Coordinates the establishment of broad organizational security strategies, policies, and standards for information security with IS, internal Audit, and the business community.
9.	Provides training and coaching to business units in compliance with company's information security program.
10.	Provides leadership for the staff of the department in meeting departmental and corporate objectives.

Working Relationship:
Contingency planning work is performed by interacting extensively with all levels of management at each of the company’s critical business operating units. Primary emphasis will be placed with those units that have direct or indirect interactions with external customers.  Interactions with Senior Vice Presidents and function heads of critical business units are frequent due to the need to gain continued understanding of the business activities that exist at the company. Extensive coordination takes place with internal support groups such as the Data Center Operations, the Telecommunications Department, the Administrative Departments, Human Resources, etc., in their support of the critical business activities. There is a moderate degree of interaction with business unit managers and executives regarding information security programs and activities, and in support of protecting the company’s information assets, periodic interface with various managers, officers and other employees for training on information policies and practices. Work is performed under minimal supervision of the Senior Vice President, Administrative Services.

Accountability:
Responsible for the management of all contingency planning activities related to the critical business units. Candidate is accountable for the coordination of effective business continuity planning and testing, and for monitoring and adequately controlling the capital assets and resources assigned for contingency planning activities. Responsibilities include that of managing all internal and external support groups (lT, vendor of disaster recovery services, etc.) so that all efforts are coordinated during emergencies faced by the firm. Such emergencies to include power outages, telecom outages, earthquakes and other acts of God that may create a situation whereby the business units cannot resume business operations under normal conditions. Candidate is accountable for helping company manage emergency situations aria needs to be available 24 hours a day, seven days a week. Candidate is also responsible for an effective information security awareness program, usually renewed once a year.

Knowledge/Skills:
Must have ability to interact with all levels of management, and think in a global and strategic manner. Also required are excellent leadership skills and proven track record of leadership and motivating others to successful accomplishment of tactical plans. Demonstrated self starter who is creative and innovative in thinking, and encourages such in staff. Possesses ability to plan over short term and long term horizons. Candidate should be one who is conversant with technical and critical components of data processing, facilities management, telecommunication, and corporate safety issues. A thorough understanding of the securities industry is a plus. Excellent vendor management experience is required.

Job title:  	Emergency and Contingency Planning Coordinator
Reports to:	___________________________________________

Summary:
Coordinate the development and maintenance of emergency contingency plans with business units, administrative departments, and the department, through the use of planning software.

Major Position Responsibilities:
1.	Administer the computer based contingency planning system, including system access, back-up and software upgrades
2.	Assist business units with development and maintenance of contingency plans
3.	Assist administrative units and the Contingency Planning Department with development and maintenance of Administrative Plans and the Executive Reference Guide
4.	Maintain records of plan status
5.	Coordinate and publish plan updates, using technical tools and programs

Management Responsibilities:
There are no management responsibilities associated with this position

Interface/Liaison:
1.	High degree of interaction with business unit managers and department representatives regarding business Contingency Plans
2.	Substantive interaction with Contingency Planning Business Unit Analysts regarding plan development and support, as well as identification of plan areas requiring updates
3.	Periodic interaction with xyz group for LAN and software support of the abc system
4.	Periodic interaction with xyx technical staff concerning plan updates to back-up systems an connectivity

Education and Experience:
Position requires two years experience as a user of MS/DOS, Windows, and other MS/DOS tools, experience using Word or WordPerfect and Quattro, Lotus, or Excel (all under Windows).  College degree required. Successful candidate will be a self starter, capable of serving as a technical resource for corporate customers, and will be able to coordinate and prioritize demands from several customers at the same time.

Job title:  	Emergency and Contingency Planning Business Unit Analyst
Reports to:	________________________________________________

Summary:
Implement tactics and manage prioritized projects to accomplish Contingency Planning goals and strategies, and consult with business units to produce and maintain department plans and information.

Major Position Responsibilities:
1.	Actively support Contingency Planning Team and prioritized efforts and projects
2.	Analyze requirements for business recoverability, including systems, telecommunications, facilities, and other business requirements
3.	Consult with business units for technical support in developing and maintaining recovery strategies
4.	Develop and publish project plans, track and report progress on contingency efforts to director and business unit customers, manage through progress, issues and problems
5.	Manage or consult on development of business recovery plans; assess quality of plans and documents
6.	Project manage, define and coordinate (as required) recovery tests, activities and projects

Management Responsibilities:
Project management responsibilities are associated with this position

Interface/Liaison:
1.	High degree of interaction with critical business unit managers and executives regarding recovery plans, strategies, and progress towards recovery goals
2.	Substantive interaction with computer systems and telecommunications analysts and managers involved in defining business requirements for Contingency Planning recoverability.
3.	Frequent interaction with critical business unit managers and executives to address status and direction of business unit contingency plans and planning activities
4.	Active member of company’s Event and Response Management team

Education and Experience:
Position requires undergraduate degree in business or finance.  Business experience in the securities industries required, experience with disaster recovery a strong plus.  Personal characteristics should include good organizational skills, project management, strong communications skills required, including writing and presentation skills.